FAQ

Please find all answers regarding font licenses and usage on the Licensing page, or read why the licensing works this way.

Do I need separate licenses for web, desktop, print, and apps?

No. One license covers all of it—desktop, web, apps, print, and outdoor. There’s no separate webfont license, no per-platform add-on, and nothing to buy again when a project moves from one medium to another. The full reasoning is here.

Do I have to upgrade if my company grows?

No. You pick a tier once, based on your company size at the time of purchase, and you pay once. If you grow next month, or next year, you owe nothing further. There are no page-view tiers, no install counts, and no usage reporting.

Which tier do I need?

The only thing you choose is your current company size—that’s the single parameter. A single style starts at €10 for the Startup tier. The EULA has the full terms, including Trial use and creative software embedding.

Do you offer custom typeface creation?

No.

Can you add a character or modify a font I purchased?

Most likely, yes. Let us know what’s missing, and we’ll do our best to include your request in the next font update.

Will I receive updates if the font is revised?

Yes. You’ll receive a notification and can download the updated font files from your profile page after logging in.

Can I get a discount?

If you are a student, any kind of designer, or represent a non-profit organization, the Trial license should cover all your needs.

In other cases, the answer will most likely be no, as our font offerings are already competitively priced.

What payment methods do you accept?

All payments are handled via Stripe. Depending on your region, Stripe provides a wide range of secure payment methods, likely including credit cards and digital wallets like Apple Pay.

How quickly will I receive the fonts after purchase?

Immediately, provided there are no issues with the internet connection or server availability. You can find all your purchased fonts on your profile page—make sure you are logged in.

When will I get my invoice?

It will be sent to your inbox immediately after your purchase is complete. Please check your spam folder if you don’t see it. Contact us if there are any issues.

What is your refund and return policy?

We do not offer refunds or returns due to the digital format of our font files. All sales are final.

I need customer service. What should I do?

It’s highly unlikely that the fonts will cause a technical problem. However, if you encounter difficulties, please contact us and attach a detailed explanation of the problem, including your operating system, the software you are using, and the steps that led to the issue.